Flash Wireless
Flash Wireless Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Flash Wireless has 2.2 star rating based on 147 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros at this time, Customer service, Get the network you know works in your area.
Cons: Poor customer service, Phone customer service no longer exists, Entire operation.Recent recommendations regarding this business are as follows: "Mint mobile", "Mint mobile", "Run fast!", "Stay away from Flash Mobile and ACN", "Don't do it. Not worth the $4.50 savings".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Flash Wireless has 2.2 star rating based on 147 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros at this time, Customer service, Get the network you know works in your area.
Cons: Poor customer service, Phone customer service no longer exists, Entire operation.Recent recommendations regarding this business are as follows: "Mint mobile", "Mint mobile", "Run fast!", "Stay away from Flash Mobile and ACN", "Don't do it. Not worth the $4.50 savings".
Most users ask Flash Wireless for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Flash Wireless Reviews
"I love how much money I’m saving with this company plus the customer service is amazing!"
Im happy with the service! I was with another company for 22 years and decided to go with Flash. Now saving over $100.00 a month. Yahoo!
"They will hold your line and make your pay extra if you try to leave them"
Trash service . I have experienced soo many charges and headaches with this service company. Theyre prices arent friendly either . You end of paying more in...
Chicago, Illinois
They will hold your line and make your pay extra if you try to leave them
Trash service . I have experienced soo many charges and headaches with this service company.
Theyre prices arent friendly either . You end of paying more in the backend with fees and or their expenses they have .
They also will hold your line and make your pay extra if you try to leave them .
User's recommendation: Mint mobile
Chicago, Illinois
They won’t let you leave their system without paying ahead .
Trash service . Do yourselves a favor , dont go for this phone service .
I have experienced soo many charges , and their plans are actually more pricey in. The backend ,with fees and other expenses.
They will try to hold on your to your line and make you pay ahead if you wish to leave them .
User's recommendation: Mint mobile
Orlando, Florida
My problem persists, I would like to spray to the supervisor that has been working with me
Ive experienced my auto pay not working since I changed my account after it was
Compromised. Ive had to make one time payments for months, worked with a supervisor and my problem continues. Please have the supervisor that has been working with me call me at 940-613-****.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fraud
There a scam, I was charged for account that I dont have!! You cant talk to anyone, no email confirmations.
- Non
- There a scam
Preferred solution: Full refund
User's recommendation: Run fast!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Tried to get the code to transfer phone number
After spending more than an hour on the phone with people that barely speak English, I ended up with multiple commercials for stuff that I am not interested in nor want but was constantly told it was part of the verification process. After repeatedly answering the same questions multiple times, what I got was a code confirming my verification.
Absolutely ridiculous!!! At this point Im ready to abandon the phone number that Ive had for 20 years and use for business. Worst experience ever!!! Next call will be to my lawyer to see what recourse I have.
By far the worst company to work with!!! Just what I needed after working a 14hr day. I will be sure I tell everyone I am in contact with to never do business with flash mobile or ACN.
I firmly believe in the 3 foot rule. Everyone within 3 feet of me will know what I dealt with!
- Customer service
Preferred solution: I simply want the code to port my number to another provider.
User's recommendation: Stay away from Flash Mobile and ACN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor cell service, Bill in advance and then won't give refund.
Switched 6 lines to Flash, was told it was T mobile. The initial rate we were quoted wasn't what we were ultimately charged.
The main reason we switched was to have international and to save money. Had problems from the beginning and our rep was very good at working with us, went to Europe and had no international, except on wifi (although our friends on t-mobile had complete coverage). When we returned to the states had complaints from everyone else on the plan that they were experiencing problems; dropped calls, no coverage, one kept getting recordings that she had no service, when people called. We finally had enough and moved our service back to our old provider.
We cancelled service with Flash on the 6th of the month and had paid through the 27th. When I contacted them for a refund, they said they could only give a courtesy refund for one line ($29), because that was the only record they had of me contacting them.
I explained all my contact was going thru the rep that sold us the plan and i had at least 20 texts with her. They couldn't or wouldn't verify this, so ultimately I am stuck paying for 5 lines for 3 weeks of no service.
- Customer service
- Cell service
- Billing
Preferred solution: Full refund
User's recommendation: Don't do it. Not worth the $4.50 savings
Chicago, Illinois
I love how much money I’m saving with this company plus the customer service is amazing!
Im happy with the service! I was with another company for 22 years and decided to go with Flash.
Now saving over $100.00 a month. Yahoo!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To activate my phone
This was not helpful at all. I needed to talk to a person to help me out.
I am not able to activate my phone.
I followed the instructions and it still can't be activated. I would love to actually talk to customer service to help me out.get
Preferred solution: I still need help
Silver City, New Mexico
Phone will not call certain numbers
I need to speak with someone but of course I cant ever get a hold of anybody. Ive tried calling you guys and never can talk.
My phone is not working
Last month i was charged for the flash bill...and this month something went wrong...so my phone is not working
Preferred solution: My phone make it work
Texarkana, Texas
My phone has been not working for months
My phone has been not working for months with not being able to answer calls. It's takes minutes to connect with callers and customers.
When dialing out the phone line drops and I cannot receive calls or make calls and customers and friends receives a message or recording stating I'm not available and phone do not ring my phone at all. Purchased a new phone and is receiving same results.
Please provide a number and person to speak with to get this issue resolved ASAP. It's affecting my business.
Texarkana, Texas
My phone has been inoperative for months
My phone has been inoperative for months with not being able to answer calls it takes minutes to connect with caller. when dialing out the phone line drops and I cannot receive calls or make calls and customer and friends receives a recording states she is not available and phone does not rings at all.
Purchased a new phone and is getting same results . please provide a number and person i can talked with to get this issue resolved.
It's affecting my Business! Urgent Please
New York, New York
My phone is not recieveing or call out
My phone still isn't working and getting in touch with someone is impossible I'm waiting for a new sim card if this doesn't work changing my service asap
User's recommendation: Will not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need my account number
Trying to cancel my flash mobile need my account number cannot not afford to make payment because the phone bill is to high for my budget just need my account number can you please give me my account number I would d greatly appreciate it just need my account by why is so hard to contact a real person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Terrible Terrible Terrible Customer Service
Tried switching to their other provider as they offer T-Mobile and AT&T because I was getting poor service. The only way you can get in touch is via chat.
I now cannot get my number released because they have a hold on it.
They keep giving me the run around. The tone I am perceiving is very patronizing.
- Cost
- Customer service
Preferred solution: Release my number
Memphis, Tennessee
I need a network code
I'm trying to change over to another phone a note 9 and when put my Sims card in its asking for a network code
About
, ,
Flash Wireless is a wireless telephone service provided by ACN, Inc. The company was founded in 1993. Its headquarters is based in Concord, North Carolina, USA. There are several Flash Wireless calling plans. The company offers both Contract and No Contract Plans. All Flash Wireless plans include free domestic voice roaming. Acceptable forms of payment for the service are as follows: bank debit cards, prepaid debit cards, and credit cards. Some Flash Wireless features are available only on devices purchased from ACN, Inc. The company offers 4G capable devices. Each client is provided with eSecuritel Protection Program. It includes insurance coverage for lost, stolen, and damage incidents as well as warranty coverage.
Flash Wireless is ranked 264 out of 2054 in Telecommunications category
Canada
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