592 views
New Reviewer
5 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

I never signed or verbally agreed on a contract service, and I was under the impression that I had a pre-paid monthly service through Flash Wireless under the Sprint umbrella. I was out of work for some time and was not able to pay my bill for a cycle, once I was able to pay the bill plus the reconnection fee three days later I received a text that my service was subjected to be disconnected again.

Upon calling Flash Wireless I was told that I was under a monthly terms that requires me to pay for the month that I did not have service. Under the terms and agreement section on the Flash Wireless website it states >7) “No Contract” means Flash Wireless no contract service, which is service under plans that have no upfront term commitment. Also states > (9) “Service Contract” means Flash Wireless service under a two (2) year or other contract with a term commitment (excluding No Contract). Now the scam comes in when you are forced to have a card on file from the start of your contract this allows them to put you under a condition of the so called contractual pre paid condition that is a total contradiction of what the "no contract" states on their wed site.

Speaking with two representatives and a manager it seems as if the company has this pre ordained script that keeps this fake non contract cycle in order that tells you its not a contract but behind closed doors its really setup as a contract to maintain the fees and taking of your money. If I contact Sprint they do not have my number in their system, witch tells me that lines are rented out to Flash Wireless under their prepaid service and Flash Wireless then turns around and put its customers under a non contract, contractual service that forces credit /debit cards to be stored and force payment for months that their was no service .

Reason of review: Problems with payment.

Monetary Loss: $70.

Flash Wireless Cons: Not what the terms are on their website.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

I been waiting since dec10 2022 for my refund of $543.90 still is not put back on card instead my card was charged twice I will not use PayPal or eBay again if this is not resolved shortly *** me to no end you can’t contact a live agent at either place

Guest

Thank you for sharing...Its not wright to do business like this and you should complaint to the bbb, this its a treat for Canadians and we should alert all our friends.

Guest

boo, non contract is right! they're great

Guest

If you just paid your bill like everyone else, there would be no problem. You expect to have a free month of service when you're out of work and don't get paid?

Ah, I don't think anyone expects that. You'd be cut off service in a similar way with Sprint themselves!

Guest
reply icon Replying to comment of Guest-1251914

No I don't you ***, but I do expect to not be scammed by false advertisement of a pre-paid service that's not what's it is. ..

and who are you a worker for the *** company or just some very noisy ***.. Either way your an ***.

Flash Wireless Reviews

  1. 76 reviews
  2. 24 reviews
  3. 13 reviews
  4. 6 reviews
  5. 26 reviews
Flash Wireless reviews