I had the displeasure of speaking with Aleesia (however you spell it) Rep # 7616. She was not listening to my issue at all and kept giving her scripted answer over and over again. By the end of the call, nothing was resolved, she was rude, and quickly hung up the...Read more
I ordered new service on Sunday Aug 20, 2017. I requested cancellation of new service Monday Aug 21st. They charged me $62 and some cents Sunday Aug 20. I requested service cancellation and a full refund under the general 72-hour buyer's remorse rule. Today Friday Aug...Read more
Q: How do you know it's snowing in ***? A: You're talking to a Flash Wireless Customer Service agent. They can really shovel it deep. I'd give their service a lower score than 1, but unfortunately, the system doesn't allow it. They will say anything and do anything to...Read more
I didn't like
- Constant lies the associates gave me
Flash Wireless - Awful
Well, to put it plainly... it sucks. It has a small cap on how many texts you can send, lies about data usage, and has the connection speed of a third world country on fire. I cannot stress this enough... DO NOT USE THIS PROVIDER!
Flash Wireless - Is it the real deal?
I switched over to flash wireless after having Verizon for 15 years. Service has been seamless and I haven't experienced any difference in coverage which was my main concern. Just received my first invoice this afternoon for Referring 5 friends and my bill is now only $12.45 (state taxes) I am very happy overall and website is easy to navigate through.
Flash Wireless - Poor customer service!
I had the worst experience ever!! Never use them, if you think you have been robbed of your money, or treated poorly, write to Business Consumer Alliance. What took me 4 weeks of getting no where, they got me a refund within 3 days of writing to them. Its a free non profit organization. Totally legit!! I wish you all luck dealing with the poor service at flashwireless!
Flash Wireless Phone Service Review
Horrendous customer service. They have tsken 3 data payments out of my account in 4 days with no explanation. Text or chat, can not get a response. Nearly impossible to speak to a human being. Warned I was switching and thry could not care less.
I was using flashwireless for a couple of years with a iPhone 4 and had unlimited data plan. At the beginning of this year I got an iPhone 7 and was told that I had to change plans before I could change to new phone because they no longer offer unlimited data plans....Read more
They dont let you keep your plan if you have to switch devices. I cracked my phone last year. They made me cancel my service with them and start a new plan, just so that apple could give me a temporary phone while they repaired my original phone. Once I got my phone...Read more
They told me that I would be on the sprint service its really sprint via flash wireless. Amazing customer service. My main Issue is that I wish someone would have told me about flash wireless a long time ago. Excellent service, great plan, love it! What really burns my...Read more
- Service pride quality
- Excellent customer service
I didn't like
- That it took this long to find me
I got sucked into switching my family's phones over to Flash Wireless. It sounded like a great thing, if you refer five people, you get your service for free. Who doesn't like free? Yeah well, it was difficult to get people to switch over, most people I talked to had...Read more
I signed up with Flash Wireless to port my numbers from sprint. On Wednesday, March 22, 2017, I received my new phone with sims card and immediately called Flash Wireless to start the porting process. First I had to wait more than 30 minutes to receive assistant,...Read more
I didn't like
- Customer service does not care at all totally useless
I was moving to another Wireless carrier and asked Flash Wireless to release my phone number. They denied my request first time and after communicated with a representative via chat they still delayed to release it. I couldn't get anyone on phone and even through chat...Read more
A friend of mine introduced me to Flash wireless and showed that I can chose 3 different carriers. I went over to the Verizon Network with a family plan. The good news was I actually saved $40/month but the bad news is I had to pay off the phone before making the...Read more
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