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ACN/Flash Wireless engage in unethical, deceitful business tactics regardless of whether you are a part of their pyramid scheme or simply a wireless customer. I found out after signing up for a $50 unlimited talk/text/data plan and buying one of their phones that the phone was bad and needed to be sent back in.

One of my friends was also sent a bad phone and had to get a replacement. A third friend constantly has to restart her phone to see all the calls and texts she missed because she never had any service signal. Data rates are 0.02 Mbps. I also found out that the number they gave me was associated with a delinquent Sprint account, which Sprint came out and said I owed them $700 for.

When my friends and I tried to bring our phones to another carrier, Flash and Sprint both refused to unlock them.

I've already had to change my number, buy a new phone, and file multiple complaints with the FCC. Even after bringing all of this to their attention, they refuse to provide any assistance or support - they are knowingly engaging in unethical and illegal practices.

Reason of review: Bad quality.

Location: Honolulu, Hawaii

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